Cookie Policy

What Are Cookies?

Welcome to the Cookie Policy of TravelYog, accessible from https://travelyog.com/. This policy explains what cookies are, how we use them on our website, the types of cookies we deploy, and how you can control your cookie preferences while browsing our tour and travel services platform.

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide valuable information to website owners. Cookies serve various functions—from remembering your login details and language preferences to helping us understand how you interact with our travel booking platform so we can serve you better.

This Cookie Policy is part of our commitment to transparency and compliance with global privacy regulations, including the General Data Protection Regulation (GDPR), the ePrivacy Directive (EU Cookie Law), the California Consumer Privacy Act (CCPA), and the Information Technology Act, 2000 of India. By continuing to browse and use our website, you agree to our use of cookies as described in this policy.

2. Why We Use Cookies

At TravelYog, we use cookies and similar tracking technologies for a variety of legitimate business purposes that enhance your travel booking experience. These purposes include:

• Essential Website Functionality: To enable core features such as secure login, booking cart management, payment processing, and session maintenance while you browse travel packages.
• Performance & Analytics: To understand how visitors interact with our website—which destinations are most viewed, which packages receive the most inquiries, and where users drop off during the booking process.
• Personalization: To remember your preferences such as preferred currency (INR, USD, EUR), language selection, recently viewed packages, and search history so we can show you the most relevant travel deals.
• Targeted Advertising: To deliver personalized advertisements for our travel packages on third-party platforms like Facebook, Instagram, and Google based on your browsing behavior on TravelYog.
• Security & Fraud Prevention: To detect and prevent fraudulent booking attempts, unauthorized access, and other security threats to protect both our customers and our platform.
• A/B Testing: To test different versions of our website pages, booking flows, and promotional banners to continuously improve user experience and conversion rates.

3. Types of Cookies We Use

We categorize our cookies into four distinct groups based on their purpose and functionality. Below is a comprehensive breakdown of each category:

4. Detailed Cookie List

Below is a comprehensive table of all cookies that may be set on your device when you visit TravelYog. We update this list regularly to reflect any changes in our cookie usage.

5. Third-Party Cookies

In addition to our own first-party cookies, TravelYog works with several trusted third-party service providers who may also set cookies on your device when you visit our website. These third parties include:

• Google LLC – For analytics (Google Analytics 4), advertising (Google Ads), and remarketing purposes. Google's privacy policy: policies.google.com/privacy
• Meta Platforms, Inc. – For Facebook Pixel tracking and Instagram advertising integration. Meta's cookie policy: facebook.com/policies/cookies
• Microsoft Corporation – For Clarity session recordings and Bing Ads tracking. Microsoft privacy: privacy.microsoft.com
• Cloudflare, Inc. – For content delivery network (CDN) services, DDoS protection, and web application firewall. Cloudflare's cookie policy: cloudflare.com/cookie-policy
• Razorpay / Stripe / PayPal – Payment gateways that use essential cookies for secure transaction processing and fraud prevention.

We do not control the cookies set by these third-party services. We encourage you to review their respective cookie and privacy policies to understand their data handling practices fully. TravelYog is not responsible for the cookie practices of any external websites or services.

6. Cookie Duration & Lifespan

Cookies placed on your device have varying lifespans depending on their purpose. Understanding these durations helps you make informed decisions about cookie management:

• Session Cookies: These are temporary cookies that expire and are automatically deleted when you close your web browser. They are used for essential functions like maintaining your login state and booking cart during a single browsing session.
• Persistent Cookies: These cookies remain on your device for a predetermined period (ranging from 24 hours to 2 years) or until you manually delete them. They are used for remembering your preferences, analytics tracking, and marketing purposes. Each persistent cookie has a specific expiration date set by us or the third-party provider.

You can view and delete stored cookies at any time through your browser's settings panel. Refer to Section 7 for detailed browser-specific instructions.

7. How to Manage & Disable Cookies

You have complete control over the cookies stored on your device. There are multiple ways to manage your cookie preferences:

7.1 Using Our Cookie Preference Manager

The easiest way to customize your cookie settings is through our on-site Cookie Preference Center. Simply click the cookie icon located at the bottom-left corner of any TravelYog page. This will open a panel where you can toggle non-essential cookie categories ON or OFF. Your preferences will be saved for 12 months, after which we will ask you to reconfirm your choices.

7.2 Managing Cookies Through Your Browser

All major web browsers allow you to view, manage, block, and delete cookies. Below are links to the official instructions for each browser:

7.3 Opting Out of Third-Party Tracking

For analytics and advertising cookies, you can also opt out at an industry level:

• Google Analytics Opt-out: Install the official Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
• Network Advertising Initiative (NAI): Opt out of interest-based advertising at optout.networkadvertising.org
• Digital Advertising Alliance (DAA): Manage ad preferences at optout.aboutads.info

8. How We Obtain Your Consent

When you visit TravelYog for the first time, a clear and prominent cookie consent banner appears at the bottom of your screen. This banner provides:

• A concise explanation that we use cookies to enhance your travel booking experience.
• An "Accept All" button to consent to all cookie categories.
• A "Reject All" button to decline all non-essential cookies while keeping essential cookies active.
• A "Customize" button that opens our detailed Cookie Preference Center where you can granularly accept or reject each cookie category.
• A direct link to this Cookie Policy for complete transparency.

No non-essential cookies (analytics, marketing, functional) are placed on your device until you provide explicit consent by clicking "Accept All" or customizing your preferences. Essential cookies are set automatically as they are required for the website to function. You can withdraw or modify your consent at any time by clicking the cookie icon at the bottom-left corner of the page.

9. Changes to This Cookie Policy

TravelYog may update this Cookie Policy periodically to reflect changes in our cookie practices, the services we use, or evolving legal and regulatory requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Display a notice on our website homepage for at least 15 days after significant changes.
• For users who have accepted cookies, we may prompt you to re-review and re-confirm your cookie preferences via the consent banner.
• Email registered users about major changes that could impact their privacy or user experience.

We recommend checking this Cookie Policy occasionally to stay informed about how we use cookies to improve your travel booking journey with TravelYog.

10. Contact Us

If you have any questions, concerns, or feedback about this Cookie Policy, our use of cookies, or how we handle your data, we'd love to hear from you. Our team is committed to addressing all cookie-related inquiries promptly and transparently.

Data Protection Officer: dpo@travelyog.com

For EU/EEA users, you have the right to lodge a complaint with your local Data Protection Authority (DPA). For Indian users, grievances may be directed to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

Related Documents: Privacy Policy  |  Terms of Service